Dear John: We make gas pedal assemblies. How do we assure our customers of quality?

Contributed by: John Perkins - Senior Technical Support Specialist (Retired)
September 30, 2010

Question: Dear John, We are a manufacturer of gas pedals assemblies. Given the recent press regarding potential problems and recalls related to gas pedals, we’ve noticed that our customers are looking for more assurances about the quality of our assemblies. Is there anything we can do on th…